Carefully read the following:

Get Answers For KAPLAN University Assignments

Complete the following activities:

1. Carefully read the following:

This project requires you to lead and manage effective workplace relationships on two separate occasions. As part of the assessment, you will:

• establish effective workplace relationship processes
• manage effective workplace relationships
• monitor and review the management of workplace relationships.

Vocational education and training is all about gaining and developing practical skills that are industry relevant and that can help you to succeed in your chosen career. For this reason, we are giving you the choice to base this project on your own business, one you work in or a familiar with, or you can use the case study provided. This will mean that you are applying your knowledge and skills in a relevant, practical and meaningful way to your own situation!

It is important that you are able to access enough information for your chosen business in order to be able to do your assessment. If you are basing this assessment on the case study, refer to the Simulation pack for additional information.

If you are basing this assessment on your own business, make sure you have enough information available to:

• delegate and support the work of two staff members (at least one staff member should have a diverse background, such as culture, gender or disability).
• address two separate conflict situations (at least one conflict should involve ethical conduct).
• monitor the outcomes of your conflict resolution efforts.

As a minimum your organisation must have policies and procedures that address diversity, ethical conduct, conflict management and workplace collaboration

You will need to communicate with people who work for, or are involved, in this business or work area several times. It may be either directly with actual staff members or fellow students/your assessor can play the roles of relevant people/parties. Communication can be in any appropriate format (e.g. face to face, video conference, email) as long as it meets the requirements outlined in the Project Portfolio.

You will be collecting evidence for this unit in a Project Portfolio. The steps you need to take are outlined below.

2. Preparation

Make sure you are familiar with the organisation you are basing this assessment on and have read through the necessary background information. For the case study business, this is all of the documents included in the Simulation Pack. If it’s your own business or a business where you are working or are familiar with, have your business or case study approved by your assessor.

Complete Page 4 of your Project Portfolio for this unit.

Read through the requirements of Section 1, 2 and 3 of your Project Portfolio.

3. Establish effective workplace relationship processes

You are now required to complete Section 1 of your Project Portfolio.

To complete Section 1, you need to:

• describe your job role and explain:

o     how your job role takes responsibility for formulating, organising and implementing plans, processes and strategies.

o     how your job role applies the values and goals of your organisation.

• summarise the legislative requirements relevant to managing and leading workplace relationships (legislation, regulations, codes and standards).
• identify organisational requirements relevant to managing and leading workplace relationships (policies and procedures that address diversity, ethical conduct, conflict management and workplace collaboration)
• develop processes that support workplace relationships (consultation, conflict management and escalation). Make sure you incorporate appropriate vocabulary, grammatical structure and conventions.

4. Manage effective workplace relationships

If you are basing this assessment on your own business, make sure you have enough information available to:

• delegate and support the work of two staff members (at least one staff member should have a diverse background, such as culture, gender or disability).
• address two separate conflict situations (at least one conflict should involve ethical conduct).

If you are basing this assessment on the case study, refer to the Simulation pack for additional information.

You are now required to complete Section 2 of your Project Portfolio.

To complete Section 2, you need to on two separate occasions:

• delegate and confirm responsibility for fulfilling work tasks to at least two staff members. As you delegate tasks and confirm responsibilities, adapt your communication style to build trust and ensure positive working relationships.
• follow diversity policies and procedures to support two staff members to achieve their work responsibilities.
• follow the collaboration and consultation processes to seek employee input to identify work relationship issues. At least one workplace issue should involve the ethical conduct of a staff member.
• follow conflict management and escalation processes to address the identified workplace relationship issues by:

o     providing feedback on the consultation processes

o     addressing the workplace issue

o     providing counselling, guidance support to assist the staff members overcome their relationship difficulties (and demonstrating your ability to motivate and engage others)

Make sure you have answered all questions in Sections 1 and 2. Submit to your assessor for review.

You are also required to attach certain documents as part of your evidence – review the documents you need to attach as outlined in Section 1 and 2 of the Project Portfolio and make sure you attach these upon submission.

5. Monitor and review management of workplace relationships

If you are basing this assessment on your own business, make sure you have enough information available to monitor the outcomes of your efforts to address the workplace relationships.

If you are basing this assessment on the case study, refer to the Simulation pack for additional information.

You are now required to complete Section 3 of your Project Portfolio.

To complete Section 3, you need to on two separate occasions:

• monitor the outcomes of your efforts to resolve workplace relationship issues.
• communicate the outcomes of the conflict management for both identified workplace relationship issues to the relevant staff members
• Seek and evaluate feedback from relevant staff members (at least two) on how you have managed the workplace relationships.
• identify at least one area for improving future workplace relations leadership in your organisation.

Make sure you have answered all questions in Section 3.

You are also required to attach certain documents as part of your evidence – review the documents you need to attach as outlined in Section 3 of the Project Portfolio and make sure you attach these upon submission.

6. Submit your completed Project Portfolio

Make sure you have completed all sections of your Project Portfolio, answered all questions, provided enough detail as indicated and proofread for spelling and grammar as necessary. Remember to submit all necessary attachments as indicated.