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You will need to write a script of your interaction and by using a table you can organise your analysis. Select an interaction that was challenging, puzzling, mundane, or routine.
A web conference with feedback for this assessment task will be arranged, refer to Announcements for the date and time. It will be recorded.
First describe the circumstances of the interaction and who took part. Include a description of the surrounding circumstances, including the physical and emotional aspects of the environment. Give a brief overview of the person’s background and current situation (NB Use pseudonyms). Note the stage of your relationship and the goals for the interaction for both yourself and the person chosen.
The place of the interaction was the reading room immediately after breakfast at 9am. As I entered the room JS was sitting on a chair in the corner with his hands in his lap and his head down. The blinds were drawn, and the room was dark. I sat in the chair directly facing him.
JS is a 35 year old male who was admitted two weeks ago for depression. Reasons for admission are unclear but it seems he was having difficulty taking care of his hygiene and had stayed off work for the month prior to his admission.
He was admitted as a voluntary (informal) patient and admitted to having suicidal thoughts. During the past 2 weeks on the ward his behaviour remains largely unchanged. He was commenced on Sertraline 5 days ago – no effect on mood has been noted as yet.
This is my third contact with JS. Late last week we discussed how he felt about being in hospital. He has made some brief mentions of his feelings of failure as a partner and a father, and he seems to be more willing to talk about these things with me.
Client Goal: Mr JS will feel more comfortable to verbalise his thoughts and feelings.
My Goal: Recognise any clues that Mr S wishes to talk about particular issues (or not). To ask fewer questions and learn to be more comfortable in some of the long pauses experienced in these conversations. To be a little more helpful (generally) to Mr JS.
Analysis: Consider any patterns you may have uncovered in your intervention. When are these helpful and when are they less so?
Conclusion: What have you learnt about therapeutic communication and what have you learnt about your own strengths and weaknesses?
* Assessment task 2 template
|Script||Heron category||Client or your reaction||Alternative interaction and purpose|
|Provide a verbatim record of the interaction Include both verbal and non-verbal communication.
NB You may not perfectly recall the interaction, but this is a skill that improves with practice.
|This may have elements of more than one category.||GENERAL communication how did it make you or the client feel – what evidence is there for this reaction?
YOUR Communication: How comfortable were you? What Heron category did you use? Was it appropriate, Was it effective? How did it relate to your goal? What alternatives were there?
|What change, if any, may be useful? Did the interaction achieve its therapeutic aim?|
|Finish with a description of how the interaction concluded.|